Terms of service

thehousecomfortcom.com manages and operates this website. Wherever the words "we," "us," and "our" appear on the site, they mean thehousecomfortcom.com (operated by Lani Legacy Holdings LLC). This platform and all of its tools, services, and information are offered on the condition that you fully accept every term, condition, notice, and policy set out here.

Browsing our online platform or buying from us makes you a user of our "Service" and means you agree to the following Terms of Service ("Terms"), together with any extra rules or policies linked in this document. The Terms cover everyone who uses the platform, including shoppers, browsers, content contributors, vendors, and merchants. If you do not accept these terms in full, you may not access or use our services. We may revise or replace any part of these Terms by posting updates on this page, and if you keep using the site after an update, you accept the changes.

1. Conditions of Using the Online Store

By agreeing to these Terms of Service, you confirm that you have reached the age of majority where you live, or that you are of that age and have allowed your minor dependents to use this site. You agree not to use any product or service from thehousecomfortcom.com for illegal or unauthorized purposes, and not to break any local, national, or international law (including intellectual property and copyright laws). You must not send computer viruses, worms, malware, or any code that is destructive in nature. Breaking any of these terms ends your access to our Services immediately.

2. General Conditions

We have the express right to refuse service to anyone, at any time, for any reason. You understand that content you submit (not including credit card and payment credentials) may travel unencrypted across various technical networks and may be adapted to fit the technical needs of connecting devices or networks. Payment details are always encrypted while they cross networks. You agree not to duplicate, copy, sell, trade, or exploit any part of the site or service without written permission from thehousecomfortcom.com.

3. Accuracy & Timeliness of Information

We work to keep product descriptions and details on thehousecomfortcom.com accurate, but we are not responsible if information on this site is inaccurate, incomplete, or out of date. The material on this website is for general information only and should not be your only basis for decisions without checking primary or more timely sources. You rely on material on this site entirely at your own risk.

4. Price & Service Changes

Prices for our products and services can change without prior notice. We may alter, pause, or discontinue any product, feature, or service at any time without advance warning. Neither you nor any third party can hold us liable for price changes, modifications, suspensions, or discontinued services.

5. Products & Offerings

Some products or items may be sold exclusively online through thehousecomfortcom.com. Quantities of these items may be limited, and returns or exchanges apply strictly under our Refund & Return Policy. We have the right, but no obligation, to:

Restrict the sale or supply of our products or services to any person, geographic area, or legal jurisdiction.
Cap the order quantity for any product or service we offer.
Stop offering any product at any time.

We do our best to show product colors and images as accurately as we can. We cannot promise, however, that your monitor or mobile screen will display every color faithfully.

6. Accuracy of Billing & Order Details

We may refuse or cancel any order placed with us. At our sole discretion we may restrict or limit quantities bought per customer, per household, or per order, and these limits may apply to orders tied to the same customer account, billing or shipping address, or payment card. If we change or cancel an order, we will try to let you know through the email address or phone contact given when you purchased. You agree to supply current, complete, and accurate purchase and account details for every order you place on thehousecomfortcom.com.

7. Optional Third-Party Tools

We may give you access to optional third-party software tools that we do not control or directly monitor. You understand and agree that such tools are provided "as is" and "as available," without warranties, representations, or conditions of any kind. We accept no liability at all arising from or connected to your use of optional third-party utilities.

8. Third-Party Links & Content

Some content, resources, or services reachable through thehousecomfortcom.com may include materials from third parties. Third-party links on our platform can lead you to outside web properties that are not affiliated with us. We are not responsible for reviewing their content or accuracy, and we do not warrant or accept liability for third-party websites, products, or services. Read third-party policies carefully before you transact with them.

9. Comments, Feedback & Submissions

If you send us creative ideas, suggestions, reviews, proposals, or other materials, whether online, by email, or by postal mail, you give us unrestricted permission to edit, copy, publish, distribute, translate, and otherwise use your submissions in any medium. We have no duty to keep comments confidential, to pay compensation for submissions, or to reply to comments. You alone are responsible for the accuracy and legality of any comments you publish.

10. Handling of Personal Data

Our Privacy Policy governs the personal data you submit through the store. Please read it to learn how we collect and protect your data.

11. Mistakes, Inaccuracies & Omissions

From time to time, information on thehousecomfortcom.com may contain typographical errors, inaccuracies, or omissions about product descriptions, pricing, promotions, shipping fees, transit times, or inventory availability. At any time and without prior notice (even after an order has been submitted), we may correct errors, update information, or cancel orders if any details on the service or website are inaccurate.

12. Prohibited Uses

On top of any other restrictions in these Terms, you may not use the site or its content:

For any unlawful, fraudulent, or malicious purpose.
To encourage others to take part in unlawful acts.
To break international, national, state, or local regulations, rules, or laws.
To infringe or violate our intellectual property rights or those of others.
To upload or send viruses, spyware, or harmful code that could affect how the site works.
To collect, track, or harvest the personal details of other users.
To bypass, disable, or interfere with the website's security features.

We may suspend or end your use of the Service if you violate any prohibited use.

13. Warranty Disclaimer & Limitation of Liability

We do not guarantee or warrant that our service will be uninterrupted, timely, secure, or error-free. Everything delivered through thehousecomfortcom.com, whether products or services, is provided for your use "as is" and "as available," with no representation, warranty, or condition of any kind, express or implied.

Under no circumstances will thehousecomfortcom.com, Lani Legacy Holdings LLC, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages resulting from your use of the platform or of any products obtained through the service.

14. Indemnification

You agree to indemnify, defend, and hold harmless thehousecomfortcom.com, Lani Legacy Holdings LLC, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, and employees against any claim or demand, including reasonable attorneys' fees, brought by a third party because of or arising from your breach of these Terms of Service or your violation of any law or third-party right.

15. Severability & Termination

Should any provision of these Terms be found unlawful, void, or unenforceable, it will still be enforced to the fullest extent the law allows, and the unenforceable portion will be severed without affecting the validity of the other provisions.

These Terms stay in effect until you or we terminate them. You can end them at any time by no longer using our site. If, in our sole judgment, you fail to comply with any provision, we may terminate your access to our site without notice.

16. Governing Law

These Terms of Service, and any separate agreements under which we provide services to you, are governed by and interpreted under applicable laws, without regard to conflict of law principles.